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AUTOMATION & AI ASSISTANTSFRANCE ↔ MALTA

Automate
the ordinary.
Focus on what matters.

Custom process automation and AI assistants for businesses in France and Malta. Your tools work together, so your team can focus on high-value work.

Book a free call Explore the solutions

30 minutes to see what’s possible. No commitment.

Your business, connected
Customer support

A question, answered in context.

  1. 01 Customer question

    “Is this available, and can you deliver to me?”

  2. 02 Connected context

    Your catalogue and live data

    CatalogueStockDelivery rules
  3. 03 Useful answer

    Availability and delivery options, in the customer’s language.

A person takes over when the answer needs human judgment.

Illustrative workflows. Built around your tools and data.

Less repetitive work.
More room for your business.

~2 weeksTypical deployment time
24/7Assistant availability
↓
The starting point

Most businesses don’t need
a bigger team.

They need to automate what can be automated.

01 / EVERY DAY

Work that moves by hand

Orders re-typed into a spreadsheet. Confirmations sent one at a time. The same report rebuilt every Monday. None of it requires judgment, yet all of it takes someone's time.

02 / EVERY DAY

The same questions, all day

Opening hours, stock, prices, delivery. A handful of questions arrive on WhatsApp, Instagram and email, and someone types the answer again. Reply late and the customer buys elsewhere.

03 / EVERY DAY

Everything still goes through you

You know the prices, the procedure, the exception. So every question lands on your desk, and the business moves only as fast as you answer. Growth means hiring, or working later.

01 / The solutions

Three ways to
get your time back.

Systems built around your business, your tools and your data.

01

Process Automation

For the work that moves by hand.

Information flows between your tools on its own, reports build themselves, confirmations and follow-ups go out without anyone pressing send.

  • Runs every day without anyone starting it
  • Connects the tools you already use
  • Monitored: a failure alerts us immediately
Connect your tools
OrderYour toolsConfirmation
02

Customer-Facing Assistants

For the questions that never stop.

Customer questions answered in seconds, at any hour, in your customer's language, from your real catalogue and prices. Never from a guess. And when a case needs a person, it hands over instead of improvising.

  • Answers from your live data, not from memory
  • Handles full conversations in several languages
  • Says when it doesn't know, instead of inventing
Build your customer assistant
QuestionYour dataAnswer
03

Internal Copilots

For everything that goes through you.

Your team asks the tool instead of asking you: a procedure, a policy, the exception nobody remembers, answered in seconds from your own documents and your live data. It also turns a rough draft into a reply written in your tone, ready for a human to check and send.

  • Your procedures and live data, answered in seconds
  • Replies drafted in your tone, ready to review
  • Nothing reaches a customer without a human
Equip your team
DocumentsDraftApproval

Something else in mind? If it’s repetitive, let’s talk.

Discuss your project
02 / The process

From the first conversation
to a system in use.

Work directly with Léo, from the first conversation to launch. Agree on a clear scope, see the system take shape, and give your team the training to use it.

Start with a conversation
  1. 01
    Day 1 · Free, 30 min

    We Map Your Week

    A 30-minute call to see where the hours actually go. No slides, no pitch. You leave knowing what is worth automating, and what is not.

  2. 02
    Weeks 1 to 2

    We Build and Deploy

    You get a plan and a fixed quote before anything starts. Then we build, test and deploy it, documented, with your team trained on it.

  3. 03
    Ongoing

    We Keep It Running

    With the optional monthly subscription, we monitor your automations, fix issues and improve them as your business evolves. Hosting, maintenance and support included.

03 / Selected work

Built for real work.
Projects and demos.

Delivered projects and demos. Here’s what automation looks like in practice.

How the copilot works
“Where is my order?”
OrdersStockPromotions
Draft reply

For your team to review

Illustrative diagram · No customer data
01 / E-COMMERCE · DEMONSTRATION

Support copilot for an e-commerce team

It sits beside the support agent. Paste a customer message and it returns a reply ready to send, in the brand's tone. Ask it a direct question and it pulls the answer straight from live order, stock and promotion data. It never writes to the customer itself. The answers are based on the available data and remain subject to your team’s review.

Live demo on request
02COMMUNITY

Community assistant for an online creator

Welcomes new members and answers the recurring questions using only the creator's own published material, never an improvised link. A private dashboard shows how many people were helped, on which topics, and which questions went unanswered.

Built and delivered
03INTERNAL SUPPORT

Two internal tools for a 25-person support team

One lets an agent question the rulebook directly: procedures, policies, the exceptions nobody remembers, answered in seconds instead of interrupting a team lead. The other takes a draft reply and works it into the best version to send, which a human checks before it goes out. Both in daily use.

In daily use
04COACHING

Multilingual assistant for an independent coach

Greets and qualifies the people who write in on social media, in four languages, keeps the thread of each conversation, and follows up on its own when someone goes quiet.

Built and delivered
Life-changing. Léo's bot saved me hundreds of hours replying to the same messages, and the whole thing was professional from start to finish. He actually listened to what I needed.
Davide, calisthenics & street-workout coach · 2026
Léo Boucher, engineer and founder of TelosFlow
Léo BoucherFounder · Malta ↗
04 / The person behind it

Built with technology.
Backed by a person.

Léo Boucher, founder of TelosFlow. Engineer based in Malta, graduate of ECE Paris and Sorbonne University. I started TelosFlow after building automation and AI systems that solved real operational problems: from repetitive internal tasks to customer support and knowledge retrieval.

Experience before TelosFlow

  • Automation tools that turn hours into seconds.

    Delivered automation tools for a healthcare company that turned tedious manual tasks into instant, reliable workflows.

  • Smart onboarding assistant.

    Designed an AI onboarding system that gives each team member tailored answers based on their role, cutting ramp-up time.

Let’s talk about your day-to-day
05 / Let’s take the first step

What would you
rather not do by hand?

Tell us what takes up your team’s time. We’ll reply within 24 hours. No commitment.

  1. Tell us what you need in a few words.
  2. A reply within 24 hours.
  3. A free 30-minute discovery call.
Or simply reach outleo.boucher@telosflow.org WhatsApp · +33 6 37 85 27 09

Tell us about your project.

Free · 30 min · No commitment

Free · No commitment

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