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Privacy Policy

Last updated: 9 September 2026

TelosFlow is operated by Léo Boucher, based in Sliema, Malta. TelosFlow is the data controller for the personal data described in this policy. For any privacy-related question, contact us at leo.boucher@telosflow.org.

We only collect personal data that you voluntarily provide through our contact form or by emailing us:

  • Your first name
  • Your email address
  • Your company name (optional)
  • Your phone number (optional)
  • The content of your message

We do not use advertising cookies, tracking pixels, or behavioural fingerprinting on this site. For aggregate visitor statistics we use Cloudflare Web Analytics, a privacy-first tool that is cookieless, collects no personal data, and does not track you across other websites.

Your data is used solely to:

  • Reply to your inquiry and discuss your project
  • Send you a custom quote or proposal if requested
  • Provide ongoing support if you become a client

We will never use your data to send unsolicited marketing, newsletters, or share it with third parties for commercial purposes.

Legal basis. We process this data on the basis of your consent, given when you submit the form, and of our legitimate interest in responding to business enquiries. Once you become a client, processing is necessary for the performance of our contract with you.

Form submissions are processed on European servers (EU region) under our control. Your data stays within the European Economic Area and is fully GDPR-compliant.

We retain your contact data only as long as needed to handle your request. If you don't become a client, your data is deleted within 12 months. Active clients' data is kept for the duration of the engagement plus the statutory retention period required by Maltese commercial law.

Under the EU General Data Protection Regulation, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated data
  • Request deletion of your data
  • Object to processing or restrict it
  • Request data portability
  • Lodge a complaint with the Maltese Information and Data Protection Commissioner (idpc.org.mt)

To exercise any of these rights, email leo.boucher@telosflow.org. We will respond within 30 days.

This website uses no cookies. The only analytics we run is Cloudflare Web Analytics, a privacy-first, cookieless tool that measures aggregate traffic (such as page views and approximate country) without storing cookies, tracking you across sites, or collecting any personal data. The only data you personally send us is what you choose to submit via the contact form.

We may update this policy occasionally. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated to active clients by email.

Questions, complaints, or data access requests:
Léo Boucher, leo.boucher@telosflow.org